Customer Service Representative (Ecommerce/Retail

You will be responsible for :

• Handle customer inquiries via phone in a courteous and efficient manner
• Assist customers with product information, order status, returns, and troubleshooting
• Accurately document customer interactions using internal systems
• Collaborate with other departments to resolve customer issues

Overview

• Industry - E-COMMERCE / MOBILE COMMERCE - Online Market Place / Online Shops / Mobile Apps
• Functional Area - Sales / Business Development / Client Servicing
• Job Role - Head / VP / GM / National Manager - Customer Service
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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