Customer Service Representative

• Greet customers warmly on calls and emails

• Answer questions and resolve concerns patiently

• Keep accurate customer records and update accounts

• Handle complaints and escalate complex issues as needed

• Follow up to ensure customer satisfaction

• Stay informed about products and services

• Work in a supportive team environment

Overview

• Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
• Functional Area - Sales / Business Development / Client Servicing
• Job Role - Head / VP / GM / National Manager - Customer Service
• Employment type - Full Time - Permanent
• Work Mode - In Office
• Open To Hire - Other Industry

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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