Customer Service Manager

• Manage multi-channel customer support and daily operations.

• Lead and train support team.

• Track feedback and key KPIs.

• Use CRM and automation tools.

• 5+ years experience, 2+ in management (e-commerce preferred).

• Strong leadership and CRM skills.

• 6 days/week, 10:30 am–7:30 pm.

• Bachelor’s degree required.

Overview

• Industry - HR, HUMAN RESOURCES
• Functional Area - Sales / Business Development / Client Servicing
• Job Role - Head / VP / GM / National Manager - Customer Service
• Employment type - Full Time - Permanent
• Work Mode - In Office
• Open To Hire - Other Industry

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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