Customer Service Representative | Pune

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to questions about product, pricing, delivery and availability
• Work with internal departments to meet customer's needs
• Handling customer complaints, pertaining to their experience with online shopping

Overview

• Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - Customer Service Manager / Head
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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