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customer care officer
arfect Business Solutions
Mumbai
₹ 18 Lac - 24 Lac P.A
1 - 3 Years
Full Time - Permanent
Views:135
Applicants:1
Posted on 9 Oct, 2024
In Office
Job Description | Responsibilities
- Interact with prospective customers through modes likes Voice, Chat.
- Customer support and maintaining cordial relation with prompt after sales service.
- Coordinate with internal stakeholders to bring customer queries/complaints to resolution.
- Maintain records and provide relevant reports as necessary.
- Handle the queries of the customers.
Overview
- Industry - MEDICAL / HEALTHCARE / HOSPITALS
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Service Executive / Officer
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Excellent communication skills
Time management
Active listening
Good convincing ability.
Good in verbal & written communication [English
Hindi
Gujarati].
Problem-solving
