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Customer Care Officer
jobringer.com
Mumbai
₹ 1.5 Lac - 2.5 Lac P.A
0 - 5 Years
Full Time - Permanent
Views:226
Applicants:0
Posted on 8 Jan, 2025
In Office
Job Description | Responsibilities
- Engage with customers via voice/chat, handle queries, provide after-sales support, resolve complaints, maintain records, and ensure satisfaction.
- Requires 1-3 years in customer care.
- Fluency in English, Hindi, Gujarati.
- Under 30 years preferred.
Overview
- Industry - Marketing Communications / Corporate Communications, Strategic Marketing Consulting / Digital Marketing Firms
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - CUSTOMER SERVICE, Customer Care Executive / Associate - Non Voice / Web, Customer Care Executive / Associate - Voice
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Excellent communication skills
Empathy
Problem-solving
Patience
Active listening
Time management
Adaptability