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Customer Care Officer

jobringer.com

Mumbai

₹ 1.5 Lac - 2.5 Lac P.A

0 - 5 Years

Full Time - Permanent

Views:226

Applicants:0

Posted on 8 Jan, 2025

In Office

Job Description | Responsibilities

  1. Engage with customers via voice/chat, handle queries, provide after-sales support, resolve complaints, maintain records, and ensure satisfaction.
  2. Requires 1-3 years in customer care.
  3. Fluency in English, Hindi, Gujarati.
  4. Under 30 years preferred.

Overview

  • Industry - Marketing Communications / Corporate Communications, Strategic Marketing Consulting / Digital Marketing Firms
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - CUSTOMER SERVICE, Customer Care Executive / Associate - Non Voice / Web, Customer Care Executive / Associate - Voice
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Excellent communication skills Empathy Problem-solving Patience Active listening Time management Adaptability