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Customer Specialist

mPokket

Kolkata

Not Disclosed

3 - 5 Years

Full Time - Permanent

Views:125

Applicants:1

Posted on 10 Nov, 2025

In Office

Job Description | Responsibilities

  • Provide excellent customer support via phone, email, and live chat.
  • Resolve customer inquiries efficiently while maintaining a positive attitude.
  • Assist in troubleshooting account issues and resolving complaints.
  • Maintain accurate records of customer interactions and transactions.
  • Educate customers on product features and benefits.

Overview

  • Industry - BANKING / FINANCIAL SERVICES / BROKING
  • Functional Area - Banking / Credit Cards / E-Commerce Payment Gateway
  • Job Role - Customer Service Executive / Officer
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer support client service call handling email support live chat troubleshooting issue resolution complaint handling

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