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Voice Process Executive (US Shift) | Mumbai
Selections HR Services Pvt. Ltd.
Mumbai
Not Disclosed
0 - 5 Years
Full Time - Permanent
Views:190
Applicants:4
Posted on 2 Mar, 2024
In Office
Job Description | Responsibilities
- Answer and make calls professionally.
- Address customer queries and concerns patiently.
- Provide accurate information and assistance.
- Maintain a deep understanding of company offerings.
- Follow established processes and meet performance metrics.
- Document interactions in CRM system.
- Maintain a positive, professional demeanor.
Overview
- Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - CUSTOMER SERVICE
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
BPO
Customer Support
Customer Relationship Management (CRM)
Communication
Problem-solving
