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Posted on 10 Mar, 2026
In Office
Job Description | Responsibilities
- Lead and manage the customer support team to ensure exceptional service delivery.
- Develop and implement customer service policies and procedures to enhance user experience.
- Address customer queries, complaints, and concerns effectively, ensuring timely resolution.
Overview
- Industry - Biotech / Biopharmaceuticals
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - CUSTOMER SERVICE
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Support Manager
Customer Support
Customer Support - Executive
Customer Experience
Customer Retention
Customer Engagement