Technical Support – Knowledge Base Engineer

• Build structured KB: features, known issues, FAQs, best practices

• Document troubleshooting, SOPs, manuals, training guides

• Version?control, update logs, ensure access

• Work with engineers/QA, review tickets for gaps

• Simplify tech for users, onboard support team

Overview

• Industry - IT - INFORMATION TECHNOLOGY
• Functional Area - IT Software Programming / Analysis / Quality / Testing / Training
• Job Role - Technical Solution Engineer
• Employment type - Full Time - Permanent
• Work Mode - Hybrid

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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