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Posted on 4 Aug, 2025
Hybrid
Job Description | Responsibilities
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Exp. in SaaS support or customer ops
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Pro in strong ownership and multitasking skills
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Intermediate knowledge of APIs, SQL, and technical systems
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Skilled in data analysis (Excel, large datasets) and root cause analysis
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Detail-oriented with a focus on accuracy and security
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Exp. with Jira Service Desk and SaaS/B2B billing/finance
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Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - Technical Support Manager
- Employment type - Full Time - Permanent
- Work Mode - Hybrid
- Open To Hire - Other Industry
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Technical Customer Support Lead
proactive
data analysis
Excel
root cause analysis
Jira Service Desk
APIs
billing
