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Posted on 9 Dec, 2025
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - Technical Support Manager
- Employment type - Full Time - Permanent
- Work Mode - In Office
1. IT Service Delivery (ITSM): Champion ITIL best practices to ensure exceptional service delivery. Oversee the helpdesk function, manage Service Level Agreements (SLAs), and utilize metrics from ITSM tools (e.g., Manage Engine) to drive service improvements.
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
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