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Technical Account Advisor German Speaking
Blue Yonder
Karlsruhe | Baden-Württemberg, Germany
Not Disclosed
1 - 2 Years
Full Time - Permanent
Views:99
Applicants:1
Posted on 22 Aug, 2025
In Office
Job Description | Responsibilities
- Own customer saas solution environment and inbound case handling
- Collaborate with CSMs to drive adoption and satisfaction
- Deliver SLA reports,ensure compliance and adherence to saas policies
- Manage incidents,changes,RCAs and disaster recovery
- Provide proactive technical guidance and customer success plans
Overview
- Industry - IT Services - Animation / Web Design / E-Commerce / Mobile App Design
- Functional Area - Supply Chain - Logistics / Distribution / Purchase / Planning / Inventory, IT Software Maintenance / Operations / Support Services
- Job Role - Technical Support Manager
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Technical Account Manager
Saas
Customer Success
SLA Management
Disaster Recovery