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Technical Account Advisor German Speaking

Blue Yonder

Karlsruhe | Baden-Württemberg, Germany

Not Disclosed

1 - 2 Years

Full Time - Permanent

Views:99

Applicants:1

Posted on 22 Aug, 2025

In Office

Job Description | Responsibilities

  1. Own customer saas solution environment and inbound case handling
  2. Collaborate with CSMs to drive adoption and satisfaction
  3. Deliver SLA reports,ensure compliance and adherence to saas policies
  4. Manage incidents,changes,RCAs and disaster recovery
  5. Provide proactive technical guidance and customer success plans

Overview

  • Industry - IT Services - Animation / Web Design / E-Commerce / Mobile App Design
  • Functional Area - Supply Chain - Logistics / Distribution / Purchase / Planning / Inventory, IT Software Maintenance / Operations / Support Services
  • Job Role - Technical Support Manager
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Technical Account Manager Saas Customer Success SLA Management Disaster Recovery