Technical Customer Support Agent

DUTIES AND RESPONSIBILITIES:

• Ensure high-quality service over the phone in line with company standards
• Provide timely feedback to end users after requests or case processing
• Actively promote and educate customers about relevant products and services, conducting sales through service when appropriate

Overview

• Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
• Functional Area - Sales / Business Development / Client Servicing
• Job Role - Customer Support - Executive
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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