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Tech Support Executive | Gurgaon
FuelBuddy Future Energy Private Limited
Gurgaon / Gurugram
Not Disclosed
1 - 2 Years
Full Time
Views:6
Applicants:0
Posted on 16 Apr, 2026
In Office
Job Description | Responsibilities
- Be the first point of contact for internal technical queries
- Troubleshoot issues and ensure quick resolution within SLA/TAT
- Manage and track tickets via tools like Jira, Freshdesk, Zendesk
- Collaborate with Dev, QA & Ops teams for complex issues
- Perform basic root cause analysis and maintain knowledge base
Overview
- Industry - OIL & GAS / POWER / INFRASTRUCTURE / ENERGY
- Functional Area - IT Hardware Installation / Maintenance / Support
- Job Role - Technical Support Engineer
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Tech Support Executive
Tech Support
Customer Support
Communication Skills
Warehouse Management System
Customer Service
Customer Satisfaction
