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Posted on 29 Nov, 2024
Sorry, this vacancy has been closed and is no longer accepting applications.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Team Lead
- Employment type - Full Time - Permanent
- Work Mode - In Office
Job Description | Role and Responsibilities
- Supervising and managing a team of agents
- Maintain and evaluate individual and team performance metrics such as quality scores, average handle time,
- Team Members need constant coaching, monitoring and training to enhance their skill set
- Assigning tasks, projects and client assignments
Candidate Profile | Who Can Apply
Education
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
About Employer
Sorry, this vacancy has been closed and is no longer accepting applications.
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