2 - 4 Years
Not Disclosed
Full Time - Permanent
Gurgaon / Gurugram

Views:14

Applicants:1

Posted on 29 Nov, 2024

Overview
  • Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - Team Lead
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
Job Description | Role and Responsibilities

  • Supervising and managing a team of agents
  • Maintain and evaluate individual and team performance metrics such as quality scores, average handle time,
  • Team Members need constant coaching, monitoring and training to enhance their skill set
  • Assigning tasks, projects and client assignments

Candidate Profile | Who Can Apply
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
Job Related Keywords
About Employer
Contact Details
Email - raman.dass@thethreeacross.com,