Functional Area -
IT Software Maintenance / Operations / Support Services, ITES / BPO / KPO / Call Center / Operations / Tele-calling
Job Role -
Team Lead
Employment type -
Full Time - Permanent
Work Mode - In Office
Job Description | Role and Responsibilities
The Team Lead is responsible for supporting the activities within a department of a specific facility.
In addition, the Team Lead oversees the daily department production activity and facilitates departmental workflow, while working closely with the Supervisor and/or Manager.
The Team Lead also trains, assists, and monitors staff.