Back to Jobs
Support Specialist | Night Shift
SymphonyAI
Bengaluru / Bangalore
Not Disclosed
2 - 5 Years
Full Time - Permanent
Views:140
Applicants:5
Posted on 19 Apr, 2025
In Office
Job Description | Responsibilities
-
Handle L1 & L2 support during US nighttime
-
Manage & triage support tickets
-
UAT & regression testing for SaaS products
-
Client communication & weekly reports
-
Collaborate with engineering team on escalations
Overview
- Industry - IT - Software / Product Development
- Functional Area - IT Software Programming / Analysis / Quality / Testing / Training, IT Software Maintenance / Operations / Support Services
- Job Role - Operations / Support Services
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
icket management
Azure
cloud deployments
Python
Java
UAT
regression testing
technical support
