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Support Representative (Gaming Industry)

Snaphunt

South Africa | Venezuela | Philippines

Not Disclosed

3 - 5 Years

Full Time - Permanent

Views:48

Applicants:0

Posted on 19 Feb, 2026

In Office

Job Description | Responsibilities

 

Responsibilities

  • Provide timely and empathetic customer support via email, chat, and social media platforms
  • Troubleshoot technical, account-related, compliance (KYC), financial, and gameplay issues
  • Escalate complex cases to the appropriate teams and ensure proper follow-up

 

Overview

  • Industry - GAMING & SPORTS
  • Functional Area - IT Software Maintenance / Operations / Support Services
  • Job Role - Operations / Support Services
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Service Technical Troubleshooting Gaming Knowledge