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Posted on 19 Dec, 2025
In Office
Job Description | Responsibilities
- 3–5 years in customer support/ticketing operations
- Experience with Freshdesk/Zendesk/Zoho or similar tools
- Basic IVR handling knowledge
- Strong communication (English + Hindi/Tamil preferred)
- Problem-solving & escalation handling
Overview
- Industry - IT - Software / Product Development
- Functional Area - IT Software Programming / Analysis / Quality / Testing / Training
- Job Role - Client Support Manager
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Support Lead
Application Support
Incident Management
Ticket Management
