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Supervisor Customer Care
First Advantage
Muntinlupa City, Philippines
Not Disclosed
2 - 5 Years
Full Time - Permanent
Views:129
Applicants:0
Posted on 30 Oct, 2025
In Office
Job Description | Responsibilities
- Ensure empathetic, solution-oriented service and professional issue resolution.
- Identify skill gaps, deliver training, and drive process efficiency.
- Maintain QA standards and ensure adherence to company policies.
- Manage complex cases and identify trends to prevent future issues.
Overview
- Industry - ICTE, Information, Communication, Telecom Equipment & Smart City Components Manufacturing
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
CRM
Coaching
Continuous Improvement
Escalation Handling
Quality Assurance
