Sr. Customer Experience Manager - Bengaluru

• Technology and Business change management, Cost analysis
• Service Improvements and Collections and Cost analysis
• Communication and engagement model development
• Governance, Reporting, Reviews, Risk mitigations and escalations
• Trend Analysis, QBR’s BRD inputs, Capacity inputs
• Operations and Design team engagement and business reporting

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - Sales / Business Development / Client Servicing
• Job Role - Customer Support - Executive
• Employment type - Full Time
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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