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Posted on 14 Aug, 2025
In Office
Job Description | Responsibilities
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Strong experience in IT service delivery and in leadership
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Managed 50–80+ engineers across infra, cloud, support
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ITIL-based delivery, SLA/KPI adherence, 24x7 ops
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Strong in client handling, escalations, automation
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ITIL certified; PMP/advanced ITIL a plus
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - Delivery Manager / Head
- Employment type - Full Time - Permanent
- Work Mode - In Office
- Open To Hire - Other Industry
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Service Delivery Manager
Service Delivery
ITIL
SLA/KPI
Incident Management
Team Leadership
24x7 Support
Client Escalations
