Senior Operations Manager | Mumbai

• Senior Operations Manager need to meet and exceed business objectives ensuring consistent achievement of all financial and operational KPIs. Required to manage (in partnership with the wider account team) multiple sites to deliver an outstanding Customer Experience.
• Experienced in managing large multi-site /Multi skilled contact centres.

Overview

• Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
• Functional Area - Administration / Facility Management / Office Operations
• Job Role - Other Administration / Facility Management / Office Operations
• Employment type - Full Time
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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