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Senior Operations Manager | Mumbai
Premium Outsourcing Solution
Mumbai
Not Disclosed
2 - 5 Years
Full Time
Views:224
Applicants:6
Posted on 14 Mar, 2024
In Office
Job Description | Responsibilities
- Senior Operations Manager need to meet and exceed business objectives ensuring consistent achievement of all financial and operational KPIs. Required to manage (in partnership with the wider account team) multiple sites to deliver an outstanding Customer Experience.
- Experienced in managing large multi-site /Multi skilled contact centres.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - Administration / Facility Management / Office Operations
- Job Role - Other Administration / Facility Management / Office Operations
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Senior Operations Manager
Operations Manager
Operations Management
People Management
Bpo Operations
Escalation Management
Client Management
Operations Leadership
