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Process Analyst
Etech Global Services
Vadodara / Baroda
Not Disclosed
3 - 5 Years
Full Time - Permanent
Views:1229
Applicants:1
Posted on 9 Sep, 2025
In Office
Job Description | Responsibilities
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Manage inbound/outbound non-sales calls, resolve issues, update records
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Ensure customer satisfaction & follow-ups
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Operations/service experience, no freshers
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Proficient in Windows 10, internet basics
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Strong problem-solving, multitasking
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Pass exam 90%+, flexible shifts
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Process Flow / Work Flow Analyst
- Employment type - Full Time - Permanent
- Work Mode - In Office
- Open To Hire - Other Industry
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Process Analyst
Issue Resolution
Database Management
Windows 10
Internet Basics
3+ Yrs Ops/Service Exp
Problem-Solving
Multitasking
