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Onboarding & Implementation Lead

SMS-Magic

Pune

Not Disclosed

0 - 5 Years

Full Time - Permanent

Views:1130

Applicants:2

Posted on 19 Aug, 2025

In Office

Job Description | Responsibilities

  • Ensure a smooth onboarding process for new clients
  • Provide comprehensive support and training during onboarding
  • Maintain regular communication to drive customer satisfaction
  • Coordinate with internal departments to meet client needs
  • Resolve any onboarding-related issues promptly
  • Deliver a high-quality customer experience from day one

Overview

  • Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - Customer Service Manager / Head
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Client Relations Customer Support Customer Support - Executive Customer Service Client Relationship Management Customer Success Manager Customer Servicing