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Moderation Team Leader

Gear Inc.

Hanoi, Vietnam

Not Disclosed

1 - 3 Years

Full Time - Permanent

Views:135

Applicants:5

Posted on 28 Nov, 2024

In Office

Job Description | Responsibilities

  • Supervise team members and be able to arrange or cover members working shifts
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Handle clients' complaints, provide appropriate solutions and alternatives 
  • Meet personal/team targets
  • Keep records of issues/problems for further investigation;

Overview

  • Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
  • Functional Area - Administration / Facility Management / Office Operations
  • Job Role - Other Administration / Facility Management / Office Operations
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Service Leadership Marketing Supervisory Management Team Leadership Team Management Moderation Team Leader