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MANAGER - CSD

Anunta
In Office
6 - 12 Years
Not Disclosed
Full Time - Permanent
Mumbai

Views:119

Applicants:0

Posted on 16 May, 2025

Sorry, this vacancy has been closed and is no longer accepting applications.

Overview
  • Industry - IT - INFORMATION TECHNOLOGY
  • Functional Area - IT Software Maintenance / Operations / Support Services
  • Job Role - Other IT Software Maintenance / Operations / Support Services
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
Job Description | Role and Responsibilities

  • Lead 24x7 Service Desk operations

  • Manage Helpdesk, Remote Support & SMEs

  • Ensure SLA compliance & ticket resolution

  • Handle escalations, SOPs, training, MIS

  • Conduct team reviews, planning & coaching

  • Maintain service quality & process updates

Candidate Profile | Who Can Apply
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
Job Related Keywords
About Employer
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Sorry, this vacancy has been closed and is no longer accepting applications.

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