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Posted on 28 Jan, 2026
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - Other IT Software Maintenance / Operations / Support Services
- Employment type - Full Time - Permanent
- Work Mode - In Office
- Provide expert-level technical support for Genesys-based contact center environments (on-prem or cloud).
- Handle incident management, problem analysis, and root cause resolution for Genesys voice, routing, and IVR systems.
- Design, configure, and implement Genesys routing strategies, call flows, and integrations.
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
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