Genesys Framework Specialist

• Provide expert-level technical support for Genesys-based contact center environments (on-prem or cloud).
• Handle incident management, problem analysis, and root cause resolution for Genesys voice, routing, and IVR systems.
• Design, configure, and implement Genesys routing strategies, call flows, and integrations.

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - IT Software Maintenance / Operations / Support Services
• Job Role - Other IT Software Maintenance / Operations / Support Services
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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