Lead Technical Support Engineer

• Troubleshoot and resolve basic software-related issues.
• Handle customer queries via calls, emails, and support tickets with high professionalism.
• Escalate complex problems to senior technical team members.
• Run simple SQL queries and assist in creating custom reports.
• Document issues and resolutions accurately in the system.

Overview

• Industry - IT - Software / Product Development
• Functional Area - IT Software Programming / Analysis / Quality / Testing / Training
• Job Role - Technical Solution Engineer
• Employment type - Full Time
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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