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IT Service Desk Technician
Dew Software
Boston | MA
Not Disclosed
2 - 5 Years
Full Time - On Contract
Views:6
Applicants:2
Posted on 3 Aug, 2026
In Office
Job Description | Responsibilities
- Provide first-level IT support for hardware, software, and user issues.
- Troubleshoot desktops, laptops, applications, networks, and connectivity.
- Manage service requests, incidents, tickets, and technical escalations.
- Support user accounts, password resets, access, and basic system configurations.
- Maintain knowledge bases, documentation, and IT support records.
Overview
- Industry - IT - Software / Product Development
- Job Role - Information Technology Help Desk Technician
- Employment type - Full Time - On Contract
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
IT Help Desk
Technical Support
Troubleshooting
Windows
Active Directory
Networking
Ticketing Systems
Remote Support
ITSM
