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Information Technology Help Desk Technician
ARK Solutions, Inc.
Atlanta | GA | USA
Not Disclosed
2 - 5 Years
Full Time - On Contract
Views:3
Applicants:1
Posted on 25 Jul, 2026
Hybrid
Job Description | Responsibilities
- Provide technical support for hardware, software, and network issues.
- Diagnose and resolve user incidents through phone, email, or remote support.
- Install, configure, and maintain IT systems and user accounts.
- Escalate complex issues and document support tickets.
- Ensure timely resolution while delivering excellent customer service.
Overview
- Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
- Job Role - Information Technology Help Desk Technician
- Employment type - Full Time - On Contract
- Work Mode - Hybrid
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Help Desk Support
Technical Support
Troubleshooting
Windows
Active Directory
Ticketing System
Hardware Support
Network Basics
Customer Service