0 - 3 Years
Not Disclosed
Full Time - Permanent
Gurgaon / Gurugram

Views:283

Applicants:42

Posted on 29 Mar, 2024

Sorry, this vacancy has been closed and is no longer accepting applications.

Overview
  • Industry - HR, HUMAN RESOURCES
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - Customer Care Executive / Associate - Voice
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
Job Description | Role and Responsibilities

- Manage high call volumes and address customer queries efficiently

- Troubleshoot issues and provide prompt resolutions

- Maintain thorough records of customer interactions

- Achieve key metrics including customer satisfaction, response time, and resolution rate

- Collaborate with cross-functional teams

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Candidate Profile | Who Can Apply
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
Job Related Keywords
About Employer

Sorry, this vacancy has been closed and is no longer accepting applications.

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