2 - 3 Years
Not Disclosed
Full Time - Permanent
Sadar

Views:105

Applicants:8

Posted on 30 Sep, 2024

Overview
  • Industry - IT Services - Animation / Web Design / E-Commerce / Mobile App Design
  • Functional Area - IT Software Maintenance / Operations / Support Services
  • Job Role - Project Manager - IT / Software
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
Job Description | Role and Responsibilities

  1. Understand the customer complaint, analyze and provide basic troubleshooting.
  2. Take ownership of resolving customer complaints with SLA.
  3. Coordinate with different teams to understand the intensity of issue and get the same resolved.
  4. Drive the team to acknowledge and resolve complaints timely.
  5. Ensure proper tagging for complaints in the system.

Candidate Profile | Who Can Apply
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
Job Related Keywords
About Employer
Contact Details
Email - careers@aforeserve.co.in