Inbound Escalation Specialist

• Respond to customer after sales inquiries and issues via phone calls with a high degree of expertise and professionalism.
• Making Realtime changes in the processed design as per customer requirements on call.
• Fulfilling the customer requirements related to design over the call for their orders placed on the site.

Overview

• Industry - PUBLISHING & PRINTING - Books, Magazines & Newspapers Publishing
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - Customer Care Executive / Associate - Voice
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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