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Employee Relations Manager
Cashpor Micro Credit
Varanasi
Not Disclosed
2 - 5 Years
Full Time - Permanent
Views:317
Applicants:0
Posted on 12 Jun, 2025
In Office
Job Description | Responsibilities
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Assist and guide new staff on HR policies, benefits, and support systems
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Conduct sample verification calls and assist with toll-free IVR support
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Promote awareness of grievance redressal, ICC, and safety policies
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Track and manage ICC complaints and confidential records
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Liaise with HR and leadership for timely complaint resolution
Overview
- Industry - NGO / NPO / SOCIAL SERVICES, NGO / Social Services / Social Work
- Functional Area - HR / Recruitment / IR / Training / Payroll / HR Operations, Administration / Facility Management / Office Operations
- Job Role - Employee Relations Manager
- Employment type - Full Time - Permanent
- Work Mode - In Office
- Open To Hire - Retired, Government Employees
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Grievance Handling
Internal Complaints Committee (ICC)
PoSH Compliance
MS Office
Email Management
IVR and Call Handling
