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Desktop Support Engineer
ThoughtSol Infotech Pvt. Ltd.
Noida
Not Disclosed
1 - 5 Years
Full Time - Permanent
Views:276
Applicants:1
Posted on 12 Jun, 2025
In Office
Job Description | Responsibilities
- Serve as the first point of IT contact, providing L1 support for hardware, software, and network issues.
- Handle incidents per SLAs, escalate complex cases, assist users, reset passwords, monitor systems, and perform routine maintenance and updates.
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - IT Hardware Installation / Maintenance / Support
- Job Role - Technical Support Engineer
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Desktop Support
L1 Support
Service Desk
IT Support
Technical Support
Incident Management
SLA
Ticketing Systems
