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Customer Support Team Lead
pronted
Hyderabad
₹ 2.5 Lac - 3 Lac P.A
1 - 3 Years
Full Time - Permanent
Views:501
Applicants:3
Posted on 14 Oct, 2024
In Office
Job Description | Responsibilities
- Lead and manage a team of customer support representatives to provide prompt and efficient customer service.
- Develop and implement operational strategies to enhance the overall customer experience.
- Monitor and evaluate team performance, providing feedback and coaching to drive individual and team growth.
Overview
- Industry - Schools - Private / Residential
- Functional Area - Education / Teaching / Language Specialist
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Communication Skiils
Training Skills
Product Demonstration
Team Management
Call Documentation Skills
Employee Training
Resolving Issues
Data Gathering
