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Customer Support Specialist
Dexian
Saint Paul, USA, United States of America
Not Disclosed
2 - 7 Years
Full Time - On Contract
Views:157
Applicants:9
Posted on 21 Mar, 2025
Hybrid
Job Description | Responsibilities
- Support less experienced individuals in providing resolutions for client inquiries and complaints.
- Determine the appropriate course of action and conduct investigative steps to fully identify customer issues.
- Perform complex administrative and customer support tasks by managing daily schedules.
Overview
- Industry - IT - Software / Product Development, IT - Consulting Services / Advisory Services, IT - Software Sellers
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - CUSTOMER SERVICE
- Employment type - Full Time - On Contract
- Work Mode - Hybrid
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Communication
Customer Support
Management
Quality Assurance
Escalations
Policy