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Customer Support Specialist

Dexian

Saint Paul, USA, United States of America

Not Disclosed

2 - 7 Years

Full Time - On Contract

Views:157

Applicants:9

Posted on 21 Mar, 2025

Hybrid

Job Description | Responsibilities

  • Support less experienced individuals in providing resolutions for client inquiries and complaints.
  • Determine the appropriate course of action and conduct investigative steps to fully identify customer issues.
  • Perform complex administrative and customer support tasks by managing daily schedules.

Overview

  • Industry - IT - Software / Product Development, IT - Consulting Services / Advisory Services, IT - Software Sellers
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - CUSTOMER SERVICE
  • Employment type - Full Time - On Contract
  • Work Mode - Hybrid

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Communication Customer Support Management Quality Assurance Escalations Policy