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Customer Support Representative
Times Internet
Noida
Not Disclosed
1 - 3 Years
Full Time - Permanent
Views:251
Applicants:6
Posted on 24 May, 2025
Hybrid
Job Description | Responsibilities
- Handling inbound and outbound voice support for US/UK customers.
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Responding to customer queries via calls, emails, and chats professionally.
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Accurately documenting customer interactions in Zendesk or similar CRMs.
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Ensuring strict adherence to SLA and quality guidelines.
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Maintaining strong written and verbal communication standards.
Overview
- Industry - IT - INFORMATION TECHNOLOGY
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - Hybrid
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
CRM
Customer Support
Customer Acquisition
Sales & Marketing
problem-solving
International Sales
Lead Generation
Active Listening
