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Views:167
Applicants:7
Posted on 18 Mar, 2024
In Office
Job Description | Responsibilities
- Involve coaching teams across multiple Geographies and Cultures to localize training
- Conduct periodic training Needs Analysis and develop programs to improve existing CS service levels
- Coordinate training calendar, participation, certification process, etc.
- Ability to work both independently and in a team environment.
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - Operations / Support Services
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Support Manager
Customer Support
Training need analysis
Operations
Customer service
Automation