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Customer Support Manager | Noida

Heyu

Noida

Not Disclosed

3 - 5 Years

Full Time

Views:167

Applicants:7

Posted on 18 Mar, 2024

In Office

Job Description | Responsibilities

  • Involve coaching teams across multiple Geographies and Cultures to localize training
  • Conduct periodic training Needs Analysis and develop programs to improve existing CS service levels
  • Coordinate training calendar, participation, certification process, etc.
  • Ability to work both independently and in a team environment.

Overview

  • Industry - IT - Consulting Services / Advisory Services
  • Functional Area - IT Software Maintenance / Operations / Support Services
  • Job Role - Operations / Support Services
  • Employment type - Full Time
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Support Manager Customer Support Training need analysis Operations Customer service Automation