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CUSTOMER SUPPORT EXECUTIVE

Examity
In Office
1 - 3 Years
Not Disclosed
Full Time - Permanent
Hyderabad - Secunderabad

Views:196

Applicants:14

Posted on 30 Mar, 2024

Sorry, this vacancy has been closed and is no longer accepting applications.

Overview
  • Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
  • Functional Area - Sales / Business Development / Client Servicing
  • Job Role - Customer Support - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
Job Description | Role and Responsibilities

  • Handle inbound calls, chats, emails promptly.
  • Troubleshoot common system & test-taker issues; escalate when necessary.
  • Display active listening & empathy towards test-takers.
  • Maintain accurate profile & case details.
  • Follow cases to resolution; ensure timely and accurate solutions.
  • Exceed quality standards.

Candidate Profile | Who Can Apply
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
Job Related Keywords
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Sorry, this vacancy has been closed and is no longer accepting applications.

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