Back to Jobs
Customer Support Executive
Examity
Hyderabad - Secunderabad
Not Disclosed
1 - 3 Years
Full Time - Permanent
Views:203
Applicants:14
Posted on 30 Mar, 2024
In Office
Job Description | Responsibilities
- Handle inbound calls, chats, emails promptly.
- Troubleshoot common system & test-taker issues; escalate when necessary.
- Display active listening & empathy towards test-takers.
- Maintain accurate profile & case details.
- Follow cases to resolution; ensure timely and accurate solutions.
- Exceed quality standards.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Support
Customer Service
Troubleshoot
Customer Handling
Communication
Problem Solving
