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Customer Support Executive

The Job Shop - India

Mumbai

Not Disclosed

0 - 5 Years

Full Time - Permanent

Views:101

Applicants:0

Posted on 10 Sep, 2025

In Office

Job Description | Responsibilities

  1. Onboard and mentor learners to achieve program goals

  2. Communicate updates via calls, emails & chat

  3. Track learner performance and propose intervention

  4. Provide feedback, motivation, and placement preparation support

  5. Resolve student queries and ensure SLA compliance

Overview

  • Industry - ADVERTISING / PUBLIC RELATIONS / MARKETING / EVENTS
  • Functional Area - Sales / Business Development / Client Servicing
  • Job Role - Customer Support - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
  • Open To Hire - Fresher/Intern

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Program Coordinator Student Success Learner Engagement Mentoring EdTech Education Services Placement Support Query Resolution