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Customer Support Executive

Wellbeing Nutrition

Mumbai

Not Disclosed

3 - 5 Years

Full Time - Permanent

Views:93

Applicants:1

Posted on 31 Jul, 2025

In Office

Job Description | Responsibilities

  1. Handle customer queries via phone, email, and chat.

  2. Resolve complaints and provide accurate product information.

  3. Escalate unresolved or complex cases to relevant teams.

  4. Record and maintain detailed interaction logs in the CRM system.

  5. Upsell and promote relevant products to customers.

  6. Collaborate with internal teams to enhance customer experience

Overview

  • Industry - NUTRITION / WELLNESS
  • Functional Area - Sales / Business Development / Client Servicing
  • Job Role - Customer Support - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

CRM Upselling D2C Nutraceuticals Wellness Products Shopify Support Customer Service Executive Product Knowledge