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Customer Support Executive
Intugine - Logistics through Innovation
Bengaluru / Bangalore
Not Disclosed
2 - 5 Years
Full Time - Permanent
Views:91
Applicants:1
Posted on 23 Jun, 2025
In Office
Job Description | Responsibilities
- Act as the Single Point of Contact (SPOC) for assigned clients
- Assist clients via calls,emails and messages,resolving queries promptly
- Coordinate with internal teams to handle client complaints and ensure resolution
- Ensure timely delivery,replacements and post-implementation support
- Collect & analyze client feedback to improve service
Overview
- Industry - IT - INFORMATION TECHNOLOGY , ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Success
Client Handling
Issue Resolution
Product Training
Implementation