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Customer Support executive

Alight Solutions

Gurgaon / Gurugram

Not Disclosed

1 - 3 Years

Full Time - Permanent

Views:315

Applicants:16

Posted on 7 Apr, 2025

In Office

Job Description | Responsibilities

 

  • Gather the Feedback from the Customer & Maintain a Lasting Relationship.
  • Handle inbound & Outbound calls from customers in a professional and courteous manner.
  • Listen attentively to customer inquiries, concerns, and feedback.
  • Provide accurate information and solutions to customer queries.

Overview

  • Industry - HR, HUMAN RESOURCES, HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - Customer Care Executive / Associate - Voice
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Telecalling Customer Support voice process bpo Voice Over IP Customer Relationship Management (CRM)