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Customer Support executive
Alight Solutions
Gurgaon / Gurugram
Not Disclosed
1 - 3 Years
Full Time - Permanent
Views:315
Applicants:16
Posted on 7 Apr, 2025
In Office
Job Description | Responsibilities
- Gather the Feedback from the Customer & Maintain a Lasting Relationship.
- Handle inbound & Outbound calls from customers in a professional and courteous manner.
- Listen attentively to customer inquiries, concerns, and feedback.
- Provide accurate information and solutions to customer queries.
Overview
- Industry - HR, HUMAN RESOURCES, HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Care Executive / Associate - Voice
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Telecalling
Customer Support
voice process
bpo
Voice Over IP
Customer Relationship Management (CRM)