Customer Support Executive

•  Handle customer inquiries related to the MMD3 portal via IVR or email.
•  Assist customers in registration, login, and navigation of the portal.
•  Resolve issues related to Shipping bill, VGM, Form 13 and Forwarding Note submission,error messages, or transaction failures.
•  Escalate technical issues to the IT/technical team and follow up until resolution.

Overview

• Industry - TRANSPORTATION & LOGISTICS
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - CUSTOMER SERVICE
• Employment type - Full Time
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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