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Views:186
Applicants:18
Posted on 2 Mar, 2026
Remote
Job Description | Responsibilities
- Handle inbound and outbound customer calls, emails, or chat messages
- Respond to customer inquiries regarding products, services, billing, or technical issues
- Resolve complaints efficiently and escalate complex issues when necessary
- Maintain accurate records of customer interactions in CRM systems
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Care Executive / Associate - Non Voice / Web, Customer Care Executive / Associate - Voice
- Employment type - Full Time - Permanent
- Work Mode - Remote
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Support
Customer Service Representative
Client Handling
Customer Relationship Management
Query Handling
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