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Customer Success Specialist

Befree - Finance and Accounting Business Process Outsourcing

Ahmedabad

Not Disclosed

3 - 5 Years

Full Time - Permanent

Views:2

Applicants:0

Posted on 5 Jun, 2026

In Office

Job Description | Responsibilities

  • Serve as the main liaison for assigned top tier clients, ensuring a white-glove experience.
  • Build trust and rapport with client leadership, becoming a strategic advisor to their business needs.
  • Conduct regular check-ins, QBRs (Quarterly Business Reviews), and performance review meetings.

Overview

  • Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - CUSTOMER SERVICE
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Collaboration Customer Support Customer Servicing Customer Relationship Management (CRM) Customer Success Specialist