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Customer Success Specialist
Befree - Finance and Accounting Business Process Outsourcing
Ahmedabad
Not Disclosed
3 - 5 Years
Full Time - Permanent
Views:2
Applicants:0
Posted on 5 Jun, 2026
In Office
Job Description | Responsibilities
- Serve as the main liaison for assigned top tier clients, ensuring a white-glove experience.
- Build trust and rapport with client leadership, becoming a strategic advisor to their business needs.
- Conduct regular check-ins, QBRs (Quarterly Business Reviews), and performance review meetings.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - CUSTOMER SERVICE
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Collaboration
Customer Support
Customer Servicing
Customer Relationship Management (CRM)
Customer Success Specialist