Customer Success Operations Manager

1. Manage account setup & maintain PubMatic accounts

2. Execute technical integrations on time with service excellence

3. Collaborate with sales, marketing, BD, product & engineering for client plans

4. Update systems (Salesforce, JIRA, Zendesk)

5. Handle escalations on integrations, discrepancies & brand safety

6. Generate reports & insights for clients

Overview

• Industry - Strategic Marketing Consulting / Digital Marketing Firms
• Functional Area - Sales / Business Development / Client Servicing, Marketing / Digital Marketing / Advertising / Market Research
• Job Role - Other Digital Marketing / Social Media Marketing / Online Marketing, Advertising - Account Manager / Client Servicing Manager
• Employment type - Full Time - Permanent
• Work Mode - Hybrid

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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